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Forms V2

3min

Forms V2 is used to create a page with various customizable input fields. It can be used to collect the personal information of the customer with the help of custom widgets and elements. 

Forms V2 is an enhancement to the existing Forms widget in which we can create a page with improved UI/UX.

Generic elements used in customizing the widget

Generic widgets in Forms V2 widget
Generic widgets in Forms V2 widget


A: There is an option to upload images, multiple image upload elements can be inserted and/or deleted.

B: Various elements can be added here according to requirement, using the 'Add Element' option.

C: Different types of elements can be added to customize the page:

D: This gives the option to enable some additional advanced settings to the page.

E: While onboarding once the form gets ready, this button will submit the data. 

F: Save the final configurations made.

Save and Preview

To save and preview the configured page, simply click the 'Save and Preview' button located in the top-right corner of the screen. This helps the configuration engineers to preview the created page before finalizing it. The preview of the front-end journey for the page can be viewed here for both desktop and mobile. Change themes using the dropdown at the top to try different looks.

Limitations- Only cosmetic changes would be available, features like prefill from other page, dependecy on other page's variables, Custom integration API will not be working here as it has dependecies on other elements/variables.

(Note: This feature is available for Forms V2).

Document image


Getting help

Please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better.

You can reach out to us at [email protected].



Updated 27 Sep 2024
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