Compatibility Matrix
This document provides an overview of the supported browsers for both the RE agent and the Customer across different operating systems.
A compatibility matrix, in the context of website development, is a comprehensive list of browsers and devices that developers and testing teams compile to ensure smooth and seamless compatibility with their products and platforms. The matrix serves as a guide for both the developers and customers, providing them with the recommended browsers that work best for the Video KYC products and platform. By adhering to the compatibility matrix, potential issues and problems that may arise from using unsupported browsers can be effectively avoided.
The tables show the list of browsers that are compatible with various operating systems. It has been classified into recommended, compatible, not supported, and not applicable, with regard to the VCIP portal.
![Document image Document image](https://images.archbee.com/w0YdjmC6Uxu0AJ6sPj9OT/wLR-kyqPoF5csaG6ukd9I_image.png?format=webp)
![Document image Document image](https://images.archbee.com/w0YdjmC6Uxu0AJ6sPj9OT/35napMZ0GKjdeOYS8T--a_image.png?format=webp)
![Document image Document image](https://images.archbee.com/w0YdjmC6Uxu0AJ6sPj9OT/6zQX-5ZdXRWEECkXTa_x5_xyz.jpeg?format=webp)
The below table shows the browser versions that work best for both the customer and RE agent for a smooth VCIP call.
![Document image Document image](https://images.archbee.com/w0YdjmC6Uxu0AJ6sPj9OT/cMPoC6W_tKRlXGvxhTaWs_image.png?format=webp)
Getting help
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