In this section, we setup tailored questionnaires essential for verifying individual identities via video verification. These questions will be displayed to the end user to provide input on their own without a need of any assistance. These questionnaires are integral to the verification process, serving as prompts displayed on the user's screen during their verification session. Customer provides necessary responses, which are securely stored for compliance and subsequently for verification by agents.

For Unassisted Video KYC, users can customize questionnaires using the following question configuration elements, as detailed below.

Users are required to speak out the numerical digits displayed on their screen, which are then validated using voice recognition technology. The configuration of this question can be adjusted to either mandatory or optional.

Enables users to capture, crop, and upload their PAN card image, verifying various aspects like image quality, classification, and forgery on the basis of validations enbaled/ disabled in this configuration; configurations such as:

Configures single-choice questions for users to answer. A maixmum of 4 options can be configured.

This query facilitates the collection of supplementary information from the user in the form of images."

Configures text-based questions for users to provide subjective/simple answers.

These questionnaire settings are integral to the identity verification process, allowing for a variety of questions and validations to ensure the authenticity of users during the verification journey.