Report Issues

this feature allows srs to report any issues they face with any application, prospect, or app, by entering their email id, subject, and description, as well as agreeing to send activity logs and crash logs how to report an issue click on the hamburger icon and select the 'report issues' tab, a form to report the issue will pop up enter your email id in the designated field enter a subject that summarizes the issue you are facing in the description field, provide a detailed explanation of the issue you are facing include any relevant information that could help diagnose and fix the problem if you agree to send the activity logs and crash logs along with your report, check the boxes to enable this option click on the 'submit' button to send the report tracking issues reported this feature is designed to keep sales representatives in the loop about the issues previously reported it allows them to view the status of their reported issues, which are labeled as one of the following ticket raised this label indicates that the reported issue has been received and a ticket has been raised for it in progress this label indicates that the support team is actively working on resolving the issue closed this label indicates that the issue has been resolved by providing sales representatives with the ability to track the status of their reported issues, we aim to offer a transparent and efficient process for issue resolution this feature ensures that sales representatives are aware of the progress of their reported issues and can be sure that their concerns are being addressed promptly and effectively getting help please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better you can reach out to us at help\@signzy com