FAQs

The FAQ section is a unified, self-help knowledge base available across both the Web App and the Mobile App, enabling sales representatives to quickly access a curated list of commonly asked questions and clear, actionable answers. It covers key aspects of the app’s features, functionality, and usage, including merchant onboarding, app navigation, application buckets, and common troubleshooting scenarios. Whether users need assistance with initial setup, guidance on navigating the interface, or solutions to technical issues, the FAQ section empowers them to resolve queries independently without contacting customer support. A built-in search functionality on both platforms further ensures that relevant answers can be found quickly and efficiently.