Liveliness Secure

liveness secure configuration documentation the liveness secure page is a critical step in the onboarding journey it is used to configure and integrate ai powered liveness detection to ensure the user is live and genuine during verification the journey builder allows you to configure this page seamlessly, ensuring the onboarding journey is efficient, secure, and compliant purpose the liveness secure page verifies that the user is live and not impersonating someone else using fake photos or videos this step prevents fraud and enhances the integrity of the onboarding process how to configure the liveness secure page accent color customize the interface color to align with your brand input the preferred hex code or select from the color palette language choose the language for user instructions on the liveness secure page hide bottom logo toggle this option to show or hide the "powered by signzy" logo recording duration specify the duration (in seconds) for the liveness detection video the default duration is 12 seconds consent form text add or modify the consent text displayed to users before starting the liveness check optional configurations enable face match purpose matches the live face with the uploaded id document image setup select the variable or page containing the document image for matching redirect options redirect url define the url to redirect users after successful or failed verification redirect timeout specify the time (in seconds) before the redirection occurs journey builder workflow add the liveness secure page navigate to the journey builder and drag the liveness secure page into the onboarding flow configure page rules use the rule engine to define conditions, such as skip the page if liveness verification is not required for specific user segments stop or retry the journey if liveness verification fails variable mapping map relevant variables from previous steps (e g , uploaded id document image) to the liveness secure page for matching set success and failure actions define actions based on the verification result success proceed to the next step in the journey failure redirect the user to retry or contact support output parameters liveness score a numerical value indicating the probability that the user is live face snapshot a captured image of the user during the liveness check face match result (optional) match percentage the similarity score between the live face and the uploaded document image verification status indicates if the match was successful (true/false) use cases fraud prevention ensure the user is genuine and prevent identity theft or impersonation enhanced kyc seamlessly integrate liveness detection into your digital kyc process customer onboarding add a secure verification step to streamline the onboarding experience insurance claims verify claimants' identities during the claims process best practices for configuring liveness secure predefine variables ensure all necessary variables, such as uploaded document images, are mapped correctly before integrating the liveness secure page enable redirection use redirect urls to guide users after successful or failed verification test configurations test the liveness detection flow to confirm seamless integration and functionality optimize user experience use concise instructions and an intuitive interface to guide users during the liveness check faqs is liveness detection mandatory in the onboarding journey? no, the journey builder allows you to enable or disable this step based on your requirements what happens if liveness verification fails? the rule engine can be configured to prompt a retry, redirect the user to support, or halt the journey can i customize the page layout? yes, you can adjust accent colors, language settings, and consent text for the liveness secure page how do i enable face match? select the page containing the uploaded document image and enable face match in the configuration options getting help please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better you can reach out to us at by integrating and configuring the liveness secure page using the journey builder, you can enhance security, streamline processes, and improve the overall onboarding experience