Setting Up

Communication through Notifications

3min

Introduction

Effective communication is a vital aspect of the digital contract lifecycle. This documentation outlines the various communication messages linked to the different stages throughout the contract journey. These notifications are sent through the different communication channels that serve as clear indicators of the current stage of the process to the different parties involved, making it easier to track contract progress. Understanding these notifications is essential for understanding the status of the contract and ensuring the parties involved are notified. Below is a detailed breakdown of the communication message for the Signer, Reviewers, Admin (customerMailList), and RMs (adminMailList).

Communication Channels

The Notifications are sent to the involved parties through 3 different channels.

Channel

Description

EMAIL

The email notification of various events mentioned in the below sheet is sent to the Signers, Reviewer, Admin, and RMs.

SMS

The SMS notifications of the various events mentioned in the below sheets are sent to the Signers.

WHATSAPP

The WhatsApp notifications of the various events mentioned in the below sheets are sent to the Signers.