Journey Configuration
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Flow Based Configurations
Admin Form
Conditional Rendering
2min
conditional rendering in admin form setup allows for dynamic display of options based on specific conditions for instance, when an agent selects a certain option like "unsuccessful call," additional choices may appear to select reasons for the call's failure this feature enhances form customization by showing or hiding elements based on user selections, improving the user experience and providing tailored interactions let's learn how to setup conditional rendering let's learn how to setup conditional rendering step 1 step 1 create a question using any element type with any variable name, like 'callstatus' in below example step 2 step 2 create another question with a unique variable name using any element type, such as a multi select dropdown step 3 step 3 enable conditional rendering and specify variable name refers to the variable for conditional rendering, like "callstatus" in this case value the specific value that triggers the conditional display, such as "unsuccessful" when an agent selects "unsuccessful" from the dropdown, conditional rendering is triggered, and a multi select dropdown appears, offering agents options to choose from getting help getting help if you have any questions, need clarification, or have suggestions to enhance our documentation or services, please don't hesitate to contact us reach out to us at help\@signzy com