The WhatsApp message that will be sent to the merchant for correspondence, during different stages of the onboarding journey can be customized here. The 'Whatsapp' 

 button needs to be enabled to use WhatsApp as a medium of communication during the journey.

 to choose the option that can be used for configuring the WhatsApp message as per requirement.

This option can be used to customize the WhatsApp message that will be sent to the customer during the various steps/events of the journey. When this option is chosen, Signzy’s default account will be used for WhatsApp communication.

WhatsApp credentials can be configured here by entering the HSM(Hardware Security Module) account credentials that are registered with the vendor. 

The configuration can be done in a few simple steps by entering the 'Gupshup User ID'( Gupshup is Signzy's current WhatsApp vendor), then entering the 'Gupshup Account Password' associated with the user ID and clicking on the 'Update' button.

Please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better.


SMS Configuration

Whatsapp Configuration

Assignment Bucket

Generic Onboarding

No Code Platform (GO)

Overview

Creating Pages/Screens

Making the Flow

Setting the Rules

Create Merchant in Back Office

Create Your First Onboarding Journey

Untitled

Journey Builder

Configurations

Creator Module

Password Management

Manager

Auditor

Back Office Module

Home Page

Hamburger Menu

Application Management

Prospect Management

Notifications

FAQs

Report Issues

Bookmarks

Incentives & Targets

Compatibility

RM Module (Fleet on Street)

Getting Started

Timezone Settings

User Access Management

Push Merchant API Process

Platform Essentials

Modules

Architecture

General Compliance

Compliance

Data Security Attributes

Deployment Level Security

Security

Components of Deployment

Deployment types, effort, and other criteria

Deployment Support Options

Deployment

Release Notes

Glossary

GO Tech Stack

Signup Variables Prefill in UII

How to use the Input Data Processing Feature?

Map Variable in Custom HTML Element

Button Customization in Themes

Application Queue Filter Creation

Adding Wildcard Search

Enabling New Bucket in Back Office

Best Practices