Assignment Bucket

assignment bucket can be used for tagging back office manage users docid\ h gmzainmrf304reqfud to a particular branch the bucket contains a list of branches that are assigned to the back office users this bucket is defined by uploading an xls sheet with the names of branches (preferably with no special characters) the bucket is also used to pass on 'skills' for re agents during a vcip docid\ t4tumtxodulhyrufmmq9l call once a bucket is defined, a new dropdown menu docid\ e vpvhftkh q5pgb9zcal 'fields' is visible on the onboarding link docid\ u2vqnqx3q sskq3ob1mxq screen within the back office, and the same can be passed in the create api request body with the key 'field' the existing bucket can be edited as well as deleted there is also the option to 'search' from the bucket the list can be downloaded and new ones can be uploaded by uploading an xls file with the required fields the 'help' option is there to make sure that in case of any issue in uploading the file, it can be crosschecked that all the requirements are fulfilled for uploading the xls file getting help please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better you can reach out to us at help\@signzy com