Overview

signzy offers a no code solution known as generic onboarding its user friendly interface is designed to easily create workflows or onboarding journeys without the need for any coding expertise the solution offers an easy plug and play solution for onboarding use cases across the bfsi industry the go platform offers several modules as follows configuration engine docid\ jbnpso4 vmjzos6z mb5r decision engine dashboard docid\ sp3nsy4qtzc1n v4sbvp7 partner apis docid 3ae0svaeg6cfedkp4jl3t getting started docid\ xgvoksasbvnyezti0nuri these modules help to ensure that the onboarding process is secure and efficient the ai based decision engine uses artificial intelligence to check and verify user data and prevent fraudulent onboardings the dashboard docid\ sp3nsy4qtzc1n v4sbvp7 gives a one stop solution to all operational workflows needed to verify an application client onboarding is a critical success factor for every institution however, it can be complex, expensive, and requires continuous adaptation over time to sustain this process whilst keeping a consistent customer experience across the globe, we at signzy have developed go go is a no code platform that will help to acquire new customers in a timely and cost effective manner it transforms onboarding processes digitally so that customer acquisition is seamless across geographies, organizations, and different business lines it's the next evolution of cms for onboarding journeys digital transformation in today's fast paced and ever evolving landscape, the term "digital transformation" has gained immense significance across multiple industries as leading enterprises strive to meet the evolving demands of their customers and employees, it has become crucial to embrace digital experiences to stay ahead of the competition to maintain a competitive edge, it is imperative to transform and become increasingly agile in this digital age it is impossible to overstate the importance of digital transformation because it affects every aspect of an organization businesses can greatly increase their productivity and efficiency by implementing cutting edge technology additionally, by strengthening customer involvement with the business, digital transformation can strengthen the security of an organization's data management on both an internal and external level digital transformation is needed to enhance customer experience to boost efficiency to improve internal collaboration what are custom code, low code, and no code? custom code custom code refers to software programming that has been specifically developed by a third party partner, an end user with support, or another entity instead of using a prepackaged solution or code that was created with a specific goal in mind, you write custom code from scratch if you need to fix a particular issue but don't want to alter an already existing software package to do it for you, custom coding could be useful low code low code is a software development approach that requires little to no coding to build applications and processes instead of using complex programming languages, you can employ visual interfaces with basic logic and drag and drop capabilities in a low code development platform no code no code is an approach to designing and using applications that don't require any coding or knowledge of programming languages this type of software is part of the self service movement that empowers business users to create, manipulate, and employ data driven applications to do their work better standout features of go go's solution to the issues in the traditional onboarding process digital onboarding has revolutionized the way organizations welcome new customers, replacing traditional manual processes with a faster, more efficient, and more secure method here are some of the key advantages of digital onboarding faster and more efficient digital onboarding streamlines the entire process, eliminating manual paperwork and enabling customers to submit and verify their documents electronically this saves time and effort for both the customer and the organization better security and fraud prevention electronic document verification makes it easier to detect and prevent fraudulent activities, providing better security for both the organization and the customer, and also saving on the cost of the operation remote onboarding with digital onboarding, customers can complete the process from the comfort of their own homes, without having to visit a physical branch this reduces costs and increases accessibility and wider access to increase market outreach overall, digital onboarding has transformed the onboarding process, providing a more efficient, secure, and accessible experience for customers this has led many organizations to adopt digital onboarding to enhance their customer experience and remain competitive in the digital age onboarding use cases using no code platform case study business account opening business accounts allow limitless transactions cash deposits or withdrawals are not subject to any limitations or constraints an easy, seamless flow of business transactions is provided by current accounts to satisfy specific company needs, business accounts can also be tailored and personalized opening a business account was traditionally one of the most time consuming and tedious tasks you must first satisfy stringent eligibility requirements to open a business account the numerous forms required must be obtained either by visiting the closest branch or by filling out online forms customers frequently experience difficulty filling out certain fields and commit blatant mistakes that slow down the process as a whole you also need a lot of information and supporting documentation to fill out these forms a financial institution's typical customer onboarding procedure includes numerous cross functional teams since there are so many individuals engaged, there is no ownership in the onboarding process there is no effective method for these diverse teams to collaborate to provide a smooth and frictionless onboarding experience for customers the extensive list of submitted documents must then be personally verified and authenticated, which takes time given that a compliance executive may be handling multiple customers simultaneously besides, the information is messy and unstructured, which makes it challenging to gather useful insights additionally, it could lead to banks ignoring some warning signs linked to suspect applicants, which increases the bank's risks we used go for the onboarding process of the business account and the results were remarkable key findings significant reduction in turnaround time (tat) with more than 85% of accounts opened within the first three days of onboarding better customer experience with onboarding completed in under 30 minutes, leading to higher customer satisfaction reduced junk data with 80 85% of customer data fetched directly from sources, resulting in a streamlined and efficient onboarding process reduction in operational costs by eliminating paper trails, reducing to and fro communication with customers, and shortening approver cycles boost in operational efficiency with rms and other bank personnel with 55% higher efficiency over a quarter enhanced customer satisfaction with a faster and more transparent onboarding process that leverages digital technology getting help please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better you can reach out to us at help\@signzy com