It can be helpful in online banking services. When new user visits the website or downloads the mobile app of any Bank/NBFC, they are presented with a homepage that provides an overview of the service and invites them to create an account.

The user is prompted to enter their personal details, such as their name, address, date of birth, contact number, and email ID. Next, the user needs to verify the email and mobile number by entering the OTP sent to them. They may also be required to provide proof of identity, such as a government-issued ID or passport, to ensure the validity of their personal information.

Once the user has provided all the necessary information, the digital onboarding process generates a contract that outlines the terms and conditions of the banking service. The user is presented with the contract for review and signature, which can be completed electronically through a secure platform via registered mail.

After you've finished this document, you'll have accomplished the following:

How to configure/create a new onboarding journey

In this first journey, we will create a simple onboarding flow for users to sign up for a service. The flow will include the following steps:

 page to collect the user's personal information.

Verifying the user's email and mobile number through 

Getting user's proof of identity, using Digilocker API/ Manual document upload.

Checking that the user is a human and not a bot by doing a liveliness check through 

 that outlines the terms and conditions of the service.

Present the contract to the user for review and sign via email.

This process is designed to be simple yet efficient, allowing you to understand the whole journey quickly and easily.

Please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better.


This SEO description highlights the use case for online banking services and the onboarding process for new users. It covers the steps involved in creating an account, verifying personal information, and generating a contract. Contact information for furt

Overview

Create Your First Onboarding Journey

Creating Pages/Screens

Generic Onboarding

No Code Platform (GO)

Making the Flow

Setting the Rules

Create Merchant in Back Office

Introduction

Journey Builder

Untitled

Creator Module

Password Management

Manager

Auditor

Back Office Module

Home Page

Hamburger Menu

Application Management