Decision & Mail Configuration

in this section, the mail sent to the applicant in case of accept docid\ cmq2uitekos81khchp1vw / reject docid\ kpjlbxkdjlzhyq24p4mte / draft/redo docid\ ygtiyasstg3veq6y0kj61 can be customized the emails for all these scenarios can be separately configured the bucket names can also be customized as required the accept, reject, draft, escalated docid\ zhppottvumsdqnurqu8ok , etc statuses can be renamed here whether the user prefers to replace "accept" with "approve," "reject" with "decline," or utilize any other terminology by allowing users to customize the names of application buckets in the back office, the user gets greater flexibility and adaptability to meet their diverse needs the labels of application buckets can be customized to match the desired terminology that better aligns with the specific organization back office users will see these customized bucket names in the application queue docid 46h2m9xghwpmrtuxmfcn5 , dashboard docid\ sp3nsy4qtzc1n v4sbvp7 , analytics docid 2yyaznpclqjnoshvwe6 c , mis reports, various buckets, and other relevant sections the template for the email for each stage of the customer journey(handoff email) can be customized from the 'email template section' here, the template name and subject are entered, and the required email template is uploaded only in html format there are various options/fields available for customization in each case alias for accept/reject/draft/redo button provide an alias i e , the title that will be shown to the user mail required(yes/no) whether mail is required for a particular event or not can be configured by choosing the yes/no radio button mail header color to change the color of the header, enter the hex code of the color (for eg , #78dndk8) default subject a default subject for the emails that will be sent default message a default message for the emails that will be sent rejection/redo reasons this option is present only in the case of rejection or redo here the reject/redo reasons are entered separated by comma(s) from the sender’s email address is entered getting help please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better you can reach out to us at help\@signzy com