An Overview
Assisted Video KYC is a process where end-users are guided by agents through a live video call to complete verification steps, ensuring compliance with regulatory requirements. Here are key insights from the search results:
- Process Overview: In Assisted Video KYC, users interact with agents over a live video call to provide consent for verification. Agents capture ID documents, check for forgery, capture selfies, and verify user authenticity through random questions. The system conducts various checks like ID verification, face liveness, face matching against ID photos, and fraud checks.
- Regulatory Compliance: Assisted Video KYC is crucial where regulations mandate organizations to conduct KYC verifications over live audio-visual calls before onboarding users. This method breaks geographical and language barriers, allowing for global onboarding of customers at any time.
- Implementation Details: The process involves using a dashboard or APIs to trigger links via SMS or email for customers to initiate the verification process. The dashboard supports features like offline Aadhaar KYC, capture of KYC-compliant photographs, real-time ID verification against issuing authorities, masking of sensitive information, and concurrent audit processes for verification.
- Benefits: Assisted Video KYC offers a simple and secure way for customers to interact with agents directly, provide identity documents, and complete account opening steps efficiently. It enhances security while maintaining a user-friendly experience during the onboarding process.
- RBI Guidelines: The Reserve Bank of India (RBI) mandates the use of Video-based Customer Identification Process (V-CIP) for remote customer onboarding. RBI guidelines require regulated entities to conduct robust authentication processes over live video calls to ensure compliance with KYC norms and prevent fraudulent activities in digital transactions.
The Video KYC journey is configured using Signzy's Admin Portal. To grasp the complete picture of the process and settings, it's crucial to understand the concept of Personas Involved and the concept of Flows in this entire workflow. Now that you're acquainted with the different personas involved and also the Admin's role, who is responsible for flow creation and configuration, let's initiate the setup of the Video KYC Journey. The setup comprises of configuring:
Getting Help
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