IO Admin Manual
Round Robin Distribution of Applications
9min
A round-robin assignment rule allows us to randomly distribute new applications without having to manually assign them using a rotation
The functionality of assigning applications in Backops to each Backops user works on Round Robin Distribution. Whenever new applications are submitted based on their status currently active, then those will be distributed accordingly.
- To assign the application fairly, a round-robin scheduler generally employs time-sharing, giving each Backops user a time slot or quantum to go through the applications.
- Backops users should be assigned time slices to process the application in equal portions and in a circular order.
- They should handle all the applications without priority from their side.
- Backops users need to take an equal share of each and every cycle of distribution in turn.
- If the user terminates or changes the application process state to waiting during its attributed time, the scheduler selects the first process in the ready queue to execute.
- Without any logic, any Backops user can be assigned to any application.
- Backops users cannot expect the application scheduling in the overall process.
- At the application submission time, users can be randomly assigned a number of applications according to the Received submitted applications.
- There are no such rules and schedulers need to be followed for such kind of distribution.
- The availability of users needs to be checked before assigning the application.
This can be based on any variable being assigned to one user.
- The option to reassign applications is available under Manage Backops users for the Backops manager or IT admin where they can view the list of pending applications under each Backops user.
- Reassign option under each Backops user will allow the Admin to view all the applications pending under the Backops user along with the details like name, merchant ID, onboarding date, and time.
- Admin can select the applications and reassign them to another Backops user from the list of Current Active Backops users. They can also Reassign all the applications using the option Reassign All Applications.
- Unavailability of the Backops user/user status is Currently Inactive/user is on leave.
- Automated assignment frequency.
- Equal distribution of applications.
- Admin can take the decision on the number of applications that need to be reassigned.
- This Section will display the list of all the Backops users created along with their details like Name, Username, Email, Employee Code, and Current Pending applications(numbers).
Create manager with required details as mentioned in the image
Create manager with required details as mentioned in the image
- These Reports will give overall information for each KYC application like Date of Creation and Submission, Merchant ID, PAN, Address, Name, Email, Status, Auto Login URL, Draft and Rejection Reason, and Distributor’s name under which the applicant was Onboarded.
- The MIS Report can be downloaded with either All variables or Custom Variables by choosing from the list available.
- The MIS Reports can also be downloaded in Date Range by selecting any one of the available options- Daily Report, Weekly Report, Monthly Report, Custom From, and To Date.
The Download MIS reports
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