Detailed View of the Submitted Application
- This section provides the document uploaded for each step POI, POA, CPOA, Signature, and Photo.
- For Proof of Identity(POI), Proof of Address(POA), and Correspondence Proof of Address(CPOA) it displays the data from the documents like name, UID, address, date of birth, date of issue, date of expiry, etc.
- It gives the verification result as well as the text match result(Match, Partial Match, No match) by comparing the data filled and data on the document uploaded.
- DigiEye score is also displayed for these sections. We have also given zoom and rotate functionality in order to zoom in, zoom out and rotate the document.
- This section will allow us to compare data from 2 different documents and give the match result(Match, Partial Match, No match).
- The name match result and date of birth result from POI and POA. You can also upload 2 different documents and compare them.
- The Due Diligence section provides data by performing various checks like AML check, Sanctioned Check, Digital check.
- It also provides the information based on the social media handle(if provided by the applicant), the GEO location of the applicant and the browser data of the applicant performing the KYC.
- The Forensics section displays the POI Image and Video recorded by the applicant.
- The Backops admin can play the video and match the face from the POI image to ensure the investor themselves perform the Video Verification.
- The Forensics analysis based on the face match and audio match is displayed in this section like Face match score, Audio match score, Pre recorded risk, Static Risk, Coefficient of Verification.
For VCIP journey the call start time and end time can be viewed in the Forensics section. The VCIP admin details under which the application is created are also available.
The Forms section displays the data filled by the applicant in the KYC data step which includes applicant’s information like Gender, Place of Birth, Annual Income, Occupation, Father’s/Spouse name etc. It also includes the FATCA information provided by the applicant.
The Contract section will display the digitally signed contract PDF generated from the application submitted by the applicant.
- The contract can be signed in two methods, normal E-sign and Aadhar E-sign.
- Backops user can take a decision based on the data verified by him to either accept/reject/move the application to drafts.
- Backops user can select from the list of pre-defined reasons for the application or write his own reason for the same and take action on the application.
- At the bottom of the Contract section the Admin can see three buttons which are Accept, Reject, Move to Redo in order to take an action on the application.
- In this section you can view the notes added by the Backops admin/user.
- It will also display the rejection reasons for the rejected application and redo reason for applications moved to redo along with the name of the Backops user who created the note and date of creation.
- Add new note button is provided to add additional notes.
Getting help
Please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better.
You can reach out to us at [email protected].