IO Admin Manual
Customers Can Use Their Own SMTP Server
4min
when interacting with end users by sharing their smtp credentials the feature is to configure the client’s own smtp server to send email notifications and alerts whatever were triggered from signzy’s smtp server for all emails sent to customers and end users during the whole onboarding process integration dashboard in the integration tab, you can view all the applications which are pushed to kra after being accepted by backops admin/user for each application, the merchant id, date it was pushed to kra, response, username, and status(success/failure) will be displayed the provided filters are date and status(success/failed/all), kra name, and application status(accepted/rejected/pending/redo) if an application gets a failure response and you wish to re push the application to kra, then select the application(s) and click on re run the search field is available to search an application by merchant id reset password the forgot and reset password option has been added for backops it admin, backops admin, creator users, distributor dashboard, and distributor backops users allowing them to reset their passwords without any hassle getting help please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better you can reach out to us at help\@signzy com