---
title: Basic Details
slug: investor-onboarding-io/basic-details
description: This document offers comprehensive details of an API endpoint, covering important information such as the protocol, hostnames for both preproduction and production environments, and the authentication method. Additionally, it includes valuable contact inf
createdAt: 2023-06-19T11:07:22.000Z
---

# API Endpoint Details

**Protocol:** HTTPS

**Preproduction hostname:** multi-channel-preproduction.signzy.tech

**Production hostname:** multi-channel.signzy.tech

**Authentication**: Token-based authentication

:::hint{type="info"}
### Getting help

Please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better.


You can reach out to us at [help@signzy.com](#).
:::