---
title: User Initial Input
slug: generic-onboarding/user-initial-input
description: Learn how to create a seamless onboarding journey by capturing essential user input such as name, mobile number, and email address. Discover how changes made on this customizable page are instantly reflected on the Backops Portal. If assistance is require
docTags: 
createdAt: 2023-02-28T09:23:27.000Z
---

It helps to get the initial basic information of the user in the starting phase of the onboarding journey. It is used to capture the initial data like the name, mobile number, and email address of the onboarding merchant before proceeding with the journey, which is essential for creating a merchant. The changes made on this page are reflected on the [Back Office Portal](docId:2doiNcdlsv06Dyk3jlbvu) on the [Onboarding Link](docId\:U2VQNQx3Q_SskQ3Ob1mxq) tab.

**Note:** Only one user initial input page is to be present in one realm.

![](https://api.archbee.com/api/optimize/w0YdjmC6Uxu0AJ6sPj9OT/OBNOV6FSMr8xTwkZYCwIZ-20260326-221932.gif "Customizing user initial input widget")

Additional elements can be added, removed, or edited. After customization of the page, click on "Create Screen" to create the page.

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