Pooling and Assign to Me

pooling and 'assign to me' feature the 'pooling and assign to me' feature allows users in the back office system to create multilevel manage roles docid 6pplzgwyfopis17jllhm , assign users to those roles, and submit applications for review and escalated docid\ zhppottvumsdqnurqu8ok the feature follows a hierarchical structure where managers have higher authority than employees steps to enable the feature step 1 create multilevel roles in the back office system, navigate to the manage roles docid 6pplzgwyfopis17jllhm section create two roles manager and employee set the manager role as the top hierarchy as level 1 and the employee role as level 2 step 2 create users with roles create users with manager and employee roles assign one user as the pool user for the manager role and another user for the employee pool create additional users for testing purposes, such as employee user1, manager pool, and manager user1 step 3 api call to set lowest level user use the provided curl api call to set the lowest level user replace the api endpoint, application id, and user id with the appropriate values make a patch request with the authorization header and the json payload set the 'lowestlevel' to false for all users except the lowest level user execute the api call individually to set the 'lowestlevel' flag to true for the lowest level user (employee pool) step 4 create application use the create merchant api to create a new application select the desired branch for the application submit the application step 5 assign and escalate application log in to the back office system as employee user assign the submitted application to themselves escalate the application to the manager level the application will be escalated to manager pool log in to the back office system as manager user1 accept or take the desired action for the escalated application note the concept of pooling is commonly used in banking, where multiple officers review applications and escalate them to higher authorities for further verification and final decision making