---
title: Enable Support
slug: generic-onboarding/enable-support
description: Learn how to configure the Help & Support feature in the RM app with this comprehensive document. Enable the feature to easily access the Help & Support section within the app. Discover how to add or update a support email address for quick contact during
docTags: 
createdAt: 2023-06-20T12:57:30.000Z
---

This section of enable support provides the configuration option for the user to enable [Report Issues](docId\:LS6Y-CEU6jR86aSDMhqoY) feature within the RM App. 

By enabling the 'Enable Support' toggle, users can access the Report Issue section directly within the RM app and Web App. This also enables the shake and raise feature shortcut.

The support email address entered in the textbox here, is the email used to trigger the issues to. 

This will also be displayed to the users in the email trigger to contact or follow up in case of any queries.

![](https://app.archbee.com/api/optimize/w0YdjmC6Uxu0AJ6sPj9OT/HHPBiCX22U1i5YvedBLsk_image.png)

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