---
title: Custom Backops Form
slug: generic-onboarding/custom-backops-form
description: Learn how to effectively create and customize a custom backops form that effortlessly integrates with different statuses on your screen. This comprehensive guide provides step-by-step instructions to configure and personalize your form with multiple eleme
docTags: 
createdAt: 2023-06-06T09:00:21.000Z
---

Custom backops form is used to create a form that appears on the side of the screen for different statuses, [escalate](docId\:zhPpOTTvuMsdqnuRqU8OK), [accept](docId\:cMq2uiTeKos81KHCHp1vw), [reject](docId\:KPjLbXKDjLzHyQ24p4mtE), [draft](docId\:YGTIYaSStG3Veq6Y0kJ61), [handoff](docId:07W9kmyCU35nw-_mcZXXW) as well as for [internal notes](docId\:XF0u527lDukTLB9Ys_4zW).&#x20;

Here, we can create a setting, add the setting name, and select a flow. In 'Select Flow', you can select all [flows](docId\:AQagtpv2VZxenbXphAHku) or specific flows to create a setting.

It can be customized whether a form is required for a certain status or not by selecting the Yes/No radio button. If a form is required then its template can be configured by adding various [elements](docId\:kIm7hBeXuaJGClwfjUfix). This created template can be copied as well as pasted for other statuses.&#x20;

![](https://api.archbee.com/api/optimize/w0YdjmC6Uxu0AJ6sPj9OT/SHUUjefZMOUJJqMYpMTsO_custom-backops-form.gif "Custom Backops Form Configuration")

:::hint{type="info"}
### Getting help

Please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better.


You can reach out to us at [help@signzy.com](#).
:::

