---
title: Create Merchant
slug: generic-onboarding/create-merchant
docTags: 
createdAt: 2024-09-09T14:10:39.125Z
---

A merchant is basically an onboarding customer. Employees of the bank can generate links for merchants to onboard, and these are sent to the merchant via [mail](docId\:srxhcXFI0XVgiUuZBgF6D) or [SMS](docId\:tmtVcPnUCnBpd3AmqgiG1). With appropriate permissions, [backoffice](docId:2doiNcdlsv06Dyk3jlbvu) users can set up merchant accounts and send them the generated links so that they can complete their onboarding process.

![](https://api.archbee.com/api/optimize/w0YdjmC6Uxu0AJ6sPj9OT/gmR9DHmjpzhRY4AOj51mv_create-mer.gif "Create Merchant")



![](https://api.archbee.com/api/optimize/w0YdjmC6Uxu0AJ6sPj9OT/kSCv_BH3qd6HC3MtCwVR9_bulk-merchant-creation.gif)

In the backops portal, there is an option to 

1. Enter the details, like email, name, and mobile number (both Indian and international numbers can be entered) in the specified [text boxes](docId\:l-2PuiQmrKb4l_w2-_7dT).
2. Select the [flow](docId\:AQagtpv2VZxenbXphAHku). You can create a merchant associated with a specific flow (This flow was created in the admin portal)
3. After selecting a flow, select the field from the [dropdown menu](docId\:E_VPVhFtkh-q5pGb9ZCal). 
4. Click on the 'Create' button.

**Note: **Creating a merchant requires some basic information. It is important to have these correct because they will be used for password recovery. Upon creating the merchant, the login URL will be generated.

Sending autologin URL through SMS requies to include headers and short autologin url as per updated guidelines from TRAI. Configure grants accordingly

:::hint{type="info"}
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