--- title: Callbacks slug: generic-onboarding/callbacks description: This document provides comprehensive information about the use of callbacks on the GO platform, specifically focusing on the implementation of callback URLs to push application data in JSON format. It covers a wide range of JSON data such as merchant sign createdAt: 2023-02-15T06:29:53.000Z --- # Introduction The callbacks are widely used to post data based on specific events defined within the GO platform. Callback URLs are POST API endpoints, where the application data is pushed from the GO platform in a JSON format. Here, users can configure their own callback URLs where the data will be posted. **There are multiple events on which the application data can be posted on the callback** - **Application callback URL:** The data on the callback(configured) is posted once the application has been submitted to the GO platform. - **Accept callback URL:** The data on the callback(configured) is posted once the application has been accepted from the GO platform. - **Rejected callback URL:** The data on the callback(configured) is posted once the application has been rejected from the GO platform. - **Draft callback URL:** The data on the callback(configured) is posted once the application has been drafted from the GO platform. - **Drop-off callback URL:** The data on the callback (configured) is posted when the user is dropped off from the platform midway through the journey. - **New Application callback URL:** The data on the callback (configured) is posted when a new user is created on the platform. *Refer to *[Callback Configuration](docId\:OJW6ftMVT3k7-Jr7x_yXw)* document to understand the configuration.* :::CodeblockTabs Pending ```json { "merchantSignup": {}, "merchantData": { "id": "64*******26", "name": "..name..", "email": "..email..", "mobile": "..mobile..", "username": "..username..", "flowId": "64******73", "realm": "..realm..", "applicationId": "62******13", "isDeleted": false, "createdByBackopsUserId": "62******eb", "backopsUserId": "", "flowName": "..flow name..", "redirectUrl": "", "imageurl": "", "address23": "", "test_dedupe": "", "status": "pending", "regex": "", "autogeneratedUsername": true, "onboardingStartDate": 1691676702283, "flowDetails": { "name": "..name..", "type": "..type.." }, "autoLoginUrl": "https://go-preproduction.signzy.app/{realm}/al/UH********Q1", "loginUrl": "https://go-preproduction.signzy.app/{realm}/login", "shortLoginUrl": "https://s***z/Q***g", "shortAutoLoginUrl": "https://s***z/5***o", "signzyAppId": 10*****62, "lastLoginAt": 1691676702777, "lastVisitedPage": { "pageId": "64*****84" }, "path": "[\"64******34\",\"64******84\"]", "previousPageIds": ["64******34", "64******84"], "eventSource": "webapp", "eventStatus": "onboardingCompleted", "initialSubmissionDate": 1691676731226, "onboardingEndDate": 1691676731227, "subStatus": "allKYCDone", "decisionEngineResult": "uncertain", "internalNotes": [], "createdByBackopsUserName": "GoProduct", "data": [ { "id": "64******59", "pageId": "64******34", "flowId": "64******73", "data": { "IndividualPanImage": "https://preproduction-persist.signzy.tech/api/files/3****5/download/panimage.jpg", "IndividualPanName": "..name..", "IndividualPanFatherName": "..father name..", "IndividualPanDateOfBirth": "..date of birth..", "IndividualPanPanNumber": "..pan number..", "type": "Individual Pan", "widgetName": "Individual PAN", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "115.0.0.0", "majorVersion": 115, "cookiesEnabled": true, "browserLanguage": "en-US", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": ..country area.., "country_population": 1352617328, "asn": "AS24309", "org": "..org.." } } }, "merchantId": "64******26", "applicationId": "62******13", "path": "[\"64******34\"]", "previousPageIds": ["64******34"], "selectedWidgetIndex": 0, "pageName": "pan fetch test3432321", "pageType": "Data&Document", "isSubflow": false, "lastModified": 1691676728363, "documentAuthenticatedOn": 1691676720558, "_id": "64******59" }, { "id": "64******a1", "pageId": "64******84", "flowId": "64******73", "data": { "type": "Aadhaar", "widgetName": "Digilocker Aadhaar", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "115.0.0.0", "majorVersion": 115, "cookiesEnabled": true, "browserLanguage": "en-US", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS24309", "org": "..org.." } } }, "merchantId": "64******26", "applicationId": "62******13", "path": "[\"64******34\",\"64******84\"]", "previousPageIds": [ "64******34", "64******84" ], "selectedWidgetIndex": 0, "pageName": "Proof of Identity for BharatPe", "pageType": "Data&Document", "isSubflow": false, "lastModified": 1691676730897, "_id": "64******a1" } ], "backopsUserDetails": [], "_id": "64******26" }, "matcherData": [], "merchantAuditData": [], "submerchantAuditData": [] } ``` Accept ```json { "merchantSignup": {}, "merchantData": { "id": "64******26", "name": "..name..", "email": "..email..", "mobile": "..mobile..", "username": "..username..", "flowId": "64******73", "realm": "..realm..", "applicationId": "62******13", "isDeleted": false, "createdByBackopsUserId": "62******eb", "backopsUserId": "", "flowName": "..flow name..", "redirectUrl": "", "imageurl": "", "address23": "", "test_dedupe": "", "status": "accept", "regex": "", "autogeneratedUsername": true, "onboardingStartDate": 1691676702283, "flowDetails": { "name": "..name..", "type": "..type.." }, "autoLoginUrl": "https://go-preproduction.signzy.app/{realm}/al/UH******Q1", "loginUrl": "https://go-preproduction.signzy.app/{realm}/login", "shortLoginUrl": "https://s**z/Q***g", "shortAutoLoginUrl": "https://s**z/5***o", "signzyAppId": 1******2, "lastLoginAt": 1691676702777, "lastVisitedPage": { "pageId": "64******84" }, "path": "[\"64******34\",\"64******84\"]", "previousPageIds": ["64******34", "64******84"], "eventSource": "webapp", "eventStatus": "onboardingCompleted", "initialSubmissionDate": 1691676731226, "onboardingEndDate": 1691676731227, "subStatus": "notEscalated", "decisionEngineResult": "uncertain", "actionBy": "Product", "actionTime": 1691731835251, "backopsUser": { "id": "62******eb", "name": "..name..", "username": "..username..", "email": "..email..", "password": "..password..", "mobile": "..mobile..", "realm": "..realm..", "isDormant": false, "applicationId": "62******13", "managerToggle": null, "manager": null, "managerName": null, "profileSettings": null, "jobTimestamp": null, "employeeCode": null, "designationId": null, "assignment": { "count": 0, "actionTaken": 0 }, "invalidLoginAttempt": 0, "invalidLoginAttemptSession": null, "lastLoginAt": 1691731787383, "passwordLastModifiedOn": 1652958756465, "lastLogoutAt": 1691591688053 }, "designation": "", "draftsCount": 0, "instructions": "", "reason": "", "internalNotes": [ { "id": "64******fc", "message": { "instructions": "", "subject": "accept", "reason": "" }, "logTime": "2023-08-11T05:30:35.233Z", "type": "logs", "merchantId": "64******26", "action": "accept", "escalateLog": "Application escalated", "actionBy": "Product", "backopsUserId": "62******eb", "_id": "64******fc" } ], "createdByBackopsUserName": "GoProduct", "data": [ { "id": "64******59", "pageId": "64******34", "flowId": "64******73", "data": { "IndividualPanImage": "https://preproduction-persist.signzy.tech/api/files/3****5/download/panimage.jpg", "IndividualPanName": "..pan name..", "IndividualPanFatherName": "..father name..", "IndividualPanDateOfBirth": "..date of birth..", "IndividualPanPanNumber": "..pan number..", "type": "Individual Pan", "widgetName": "Individual PAN", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "115.0.0.0", "majorVersion": 115, "cookiesEnabled": true, "browserLanguage": "en-US", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": ".city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS24309", "org": "..org.." } } }, "merchantId": "64******26", "applicationId": "62******13", "path": "[\"64******34\"]", "previousPageIds": ["64******34"], "selectedWidgetIndex": 0, "pageName": "pan fetch test3432321", "pageType": "Data&Document", "isSubflow": false, "lastModified": 1691676728363, "documentAuthenticatedOn": 1691676720558, "_id": "64******59" }, { "id": "64******a1", "pageId": "64******84", "flowId": "64******73", "data": { "type": "Aadhaar", "widgetName": "Digilocker Aadhaar", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "115.0.0.0", "majorVersion": 115, "cookiesEnabled": true, "browserLanguage": "en-US", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS24309", "org": "..org.." } } }, "merchantId": "64******26", "applicationId": "62******13", "path": "[\"64*****34\",\"64******84\"]", "previousPageIds": [ "64******34", "64******84" ], "selectedWidgetIndex": 0, "pageName": "Proof of Identity for BharatPe", "pageType": "Data&Document", "isSubflow": false, "lastModified": 1691676730897, "_id": "64******a1" } ], "backopsUserDetails": [], "_id": "64******26" }, "matcherData": [], "merchantAuditData": [], "submerchantAuditData": [] } ``` Reject ```json { "merchantSignup": {}, "merchantData": { "id": "64******93", "name": "..name..", "email": "..email..", "mobile": "..mobile..", "username": "..username..", "flowId": "64******6b", "realm": "..realm..", "applicationId": "62******13", "isDeleted": false, "createdByBackopsUserId": "62******eb", "backopsUserId": "", "flowName": "Amazon payment service", "redirectUrl": "", "imageurl": "", "address23": "", "status": "reject", "regex": "", "autogeneratedUsername": true, "onboardingStartDate": 1691518649984, "flowDetails": { "name": "..name..", "type": "..type.." }, "autoLoginUrl": "https://go-preproduction.signzy.app/{realm}/al/UH******M3", "loginUrl": "https://go-preproduction.signzy.app/{realm}/login", "shortLoginUrl": "https://s***z/U***R", "shortAutoLoginUrl": "https://s***z/6***g", "signzyAppId": 1******6, "lastLoginAt": 1691518649551, "lastVisitedPage": { "pageId": "64******65" }, "path": "[\"64******67\",\"64******60\",\"64******5a\",\"64******5d\",\"64******5b\",\"64******62\",\"64******65\",\"64******55\",\"64******56\",\"64******88\"]", "previousPageIds": [ "64******67", "64******60", "64******5a", "64******5d", "64******5b", "64******62", "64******65" ], "eventLastUpdatedAt": 1691520584355, "eventSource": "webapp", "eventStatus": "onboardingCompleted", "initialSubmissionDate": 1691520686059, "onboardingEndDate": 1691520686059, "subStatus": "notEscalated", "decisionEngineResult": "uncertain", "actionBy": "Product", "actionTime": 1691732188318, "backopsUser": { "id": "62******eb", "name": "..name..", "username": "..username..", "email": "..email..", "password": "..password..", "mobile": "..mobile..", "realm": "..realm..", "isDormant": false, "applicationId": "62******13", "managerToggle": null, "manager": null, "managerName": null, "profileSettings": null, "jobTimestamp": null, "employeeCode": null, "designationId": null, "assignment": { "count": 0, "actionTaken": 0 }, "invalidLoginAttempt": 0, "invalidLoginAttemptSession": null, "lastLoginAt": 1691731787383, "passwordLastModifiedOn": 1652958756465, "lastLogoutAt": 1691591688053 }, "designation": "", "draftsCount": 0, "instructions": "", "reason": "Testing Reject Callback", "executedRules": [ { "id": "64******19", "ruleName": "rule 1", "sourceScreen": "Tax Registration", "successDestination": "Sole proprietor", "failureDestination": "15******A1", "result": "false", "merchantId": "64******93", "pageId": "64******5b", "uncertainDestination": "15******A1", "ruleId": "64******94", "timeStamp": "8/8/2023, 6:18:22 PM" }, { "id": "64******1a", "ruleName": "rule2", "sourceScreen": "15******A1", "successDestination": "Limited Liability Company", "failureDestination": "29******AH", "result": "false", "merchantId": "64******93", "pageId": "15*****A1", "uncertainDestination": "29******AH", "ruleId": "64******ba", "timeStamp": "8/8/2023, 6:18:22 PM" }, { "id": "64******1b", "ruleName": "rule 3", "sourceScreen": "29******AH", "successDestination": "Semi government", "failureDestination": "24******AM", "result": "false", "merchantId": "64******93", "pageId": "29******AH", "uncertainDestination": "24******AM", "ruleId": "64******b9", "timeStamp": "8/8/2023, 6:18:22 PM" }, { "id": "64******1c", "ruleName": "rule 4", "sourceScreen": "24******AM", "successDestination": "Partnership", "failureDestination": "popuperror", "result": "false", "merchantId": "64******93", "pageId": "24******AM", "uncertainDestination": "popuperror", "ruleId": "64******3d", "timeStamp": "8/8/2023, 6:18:23 PM" } ], "internalNotes": [ { "id": "64******bb", "message": { "instructions": "", "subject": "reject", "reason": "Testing Reject Callback", "configuredKeys": {} }, "logTime": "2023-08-11T05:36:28.150Z", "type": "logs", "merchantId": "64******93", "action": "reject", "actionBy": "Product", "designation": "Admin", "backopsUserId": "62******eb", "_id": "64******bb" } ], "createdByBackopsUserName": "GoProduct", "data": [ { "id": "64******15", "pageId": "64******67", "flowId": "64******6b", "data": { "Merchantname": "..merchant name..", "emailid": "..email id..", "phoneno": "..phone no..", "Countryselection": "", "TypeofMerchant1": "", "legal": "", "type": "Manual Data Entry 2", "widgetName": "Manual Data Entry 2", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "merchantId": "64******93", "applicationId": "62******13", "path": "[\"64******67\"]", "previousPageIds": ["64******67"], "selectedWidgetIndex": 0, "pageName": "Merchant", "pageType": "Manual Data Entry 2", "isSubflow": false, "lastModified": 1691518685832, "_id": "64******15" }, { "id": "64******54", "pageId": "64******60", "flowId": "64******6b", "data": { "companyName": "", "CompanyName1": "", "UID1": "", "UID2": "", "CountryID1": "", "Country1": "", "City1": "", "FullAddress1": "", "Area1": "", "Town1": "", "LastUpdateDate1": "", "CompanyName2": "", "CompanyNumber2": "", "CountryID2": "", "Country2": "", "City2": "", "FullAddress2": "", "Area2": "", "Town2": "", "LastUpdateDate2": "", "UID3": "", "CompanyNumber3": "", "CountryID3": "", "Country3": "", "City3": "", "FullAddress3": "", "Area3": "", "Town3": "", "LastUpdateDate3": "", "CompanyName4": "", "UID4": "", "CompanyNumber4": "", "CountryID4": "", "Country4": "", "City4": "", "FullAddress4": "", "Town4": "", "LastUpdateDate4": "", "CompanyName5": "", "UID5": "", "CountryID5": "", "Country5": "", "City5": "", "FullAddress5": "", "Area5": "", "Area4": "", "Town5": "", "LastUpdateDate5": "", "CompanyName6": "", "UID6": "", "CompanyNumber6": "", "CountryID6": "", "Country6": "", "City6": "", "FullAddress6": "", "Town6": "", "LastUpdateDate6": "", "companytype": "", "type": "Manual Data Entry 2", "widgetName": "Manual Data Entry 2", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "merchantId": "64******93", "applicationId": "62******13", "path": "[\"64******67\",\"64******60\"]", "previousPageIds": [ "64******67", "64******60" ], "selectedWidgetIndex": 0, "pageName": "Company Lookup (MENA Region)", "pageType": "Manual Data Entry 2", "isSubflow": false, "lastModified": 1691518690592, "_id": "64******54" }, { "id": "64******9a", "pageId": "64******5a", "flowId": "64******6b", "data": { "webDomain": "", "type": "Manual Data Entry 2", "widgetName": "Manual Data Entry 2", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "merchantId": "64******93", "applicationId": "62******13", "path": "[\"64******67\",\"64******60\",\"64******5a\"]", "previousPageIds": [ "64******67", "64******60", "64******5a" ], "selectedWidgetIndex": 0, "pageName": "Domain fetch", "pageType": "Manual Data Entry 2", "isSubflow": false, "lastModified": 1691518694369, "_id": "64******9a" }, { "id": "64******58", "pageId": "64******5d", "flowId": "64******6b", "data": { "tradelicence": "", "edLicenseNumber": "", "licenseStatus": "", "expiryDate": "", "cblsNumber": "", "activityName": "", "licensingAuthority": "", "legalForm": "", "activityNameArabic": "", "address": "", "phoneNumber": "", "businessName": "", "businessNameArabic": "", "type": "Manual Data Entry 2", "widgetName": "Manual Data Entry 2", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "116.75.123.33", "network": "116.75.122.0/23", "version": "IPv4", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "merchantId": "64******93", "applicationId": "62******13", "path": "[\"64******67\",\"64******60\",\"64******5a\",\"64******5d\"]", "previousPageIds": [ "64******67", "64******60", "64******5a", "64******5d" ], "selectedWidgetIndex": 0, "pageName": "Trade License-UAE", "pageType": "Manual Data Entry 2", "isSubflow": false, "lastModified": 1691518698657, "_id": "64******58" }, { "id": "64******18", "pageId": "64******5b", "flowId": "64******6b", "data": { "trnNumber": "", "legalName": "", "trnStatus": "", "reason": "", "companytypenavigation": "", "type": "Manual Data Entry 2", "widgetName": "Manual Data Entry 2", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "merchantId": "64******93", "applicationId": "62******13", "path": "[\"64*****67\",\"64******60\",\"64******5a\",\"64******5d\",\"64******5b\"]", "previousPageIds": [ "64******67", "64******60", "64******5a", "64******5d", "64******5b" ], "selectedWidgetIndex": 0, "pageName": "Tax Registration", "pageType": "Manual Data Entry 2", "isSubflow": false, "lastModified": 1691518772646, "ruleResult": { "id": "64******19", "_id": "64******19", "ruleId": "64******94", "result": true }, "_id": "64******18" }, { "id": "64******70", "pageId": "64******62", "flowId": "64******6b", "data": { "mcImage1": "", "Article": "", "Board": "", "Power": "", "Tenancy": "", "Acknowledgement": "", "u": "", "type": "Manual Data Entry 2", "widgetName": "Manual Data Entry 2", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "merchantId": "64******93", "applicationId": "62******13", "path": "[\"64******67\",\"64******60\",\"64******5a\",\"64******5d\",\"64******5b\",\"64******62\"]", "previousPageIds": [ "64******67", "64******60", "64******5a", "64******5d", "64******5b", "64******62" ], "selectedWidgetIndex": 0, "pageName": "Partnership", "pageType": "Manual Data Entry 2", "isSubflow": false, "lastModified": 1691518776800, "_id": "64******70" } ], "backopsUserDetails": [], "_id": "64******93" }, "submerchantData": [ { "id": "64******71", "name": "..name..", "email": "..email..", "onboardingStatus": "completed", "jumperId": "64******65", "merchantId": "64******93", "isEmail": "", "subflowId": "64******58", "onboardingStartDate": 1691518794132, "type": "Shareholder", "emailResent": true, "applicationId": "62******13", "onboardingEndDate": 1691520655854, "submerchantdata": [], "data": [ { "id": "64******84", "pageId": "64******55", "data": { "EmiratesImage1": "https://preproduction-persist.signzy.tech/api/files/3******9/download/58******e2.jpeg", "EmiratesImage2": "https://preproduction-persist.signzy.tech/api/files/3*****5/download/42******88.jpeg", "EmiratesName": "..emirates name..", "EmiratesNationality": "India", "EmiratesidNumber": "7******3", "EmiratesGender": "MALE", "EmiratesDateOfBirth": "..date of birth..", "EmiratesExpiryDate": "28/12/2023", "EmiratesCardNumber": "1******2", "type": "Emirates ID", "widgetName": "Emirates ID", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "+0530", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "submerchantId": "64******71", "merchantId": "64******93", "path": "[\"64******67\",\"64******60\",\"64******5a\",\"64******5d\",\"64******5b\",\"64******62\",\"64******65\",\"64******55\"]", "previousPageIds": [ "64******67", "64******60", "64******5a", "64******5d", "64******5b", "64******62", "64******71" ], "selectedWidgetIndex": 0, "pageName": "Amazon uae", "applicationId": "62******13", "subFlowId": "64******58", "pageType": "Data&Document", "isSubflow": true, "subPath": { "64******71": ["64******55"] }, "lastModified": 1691520273382, "documentAuthenticatedOn": 1691519535369 }, { "id": "64******af", "pageId": "64******56", "data": { "PassportImage1": "https://preproduction-persist.signzy.tech/api/files/3***7/download/passportimage1.jpg", "PassportImage2": "https://preproduction-persist.signzy.tech/api/files/3***9/download/passportimage2.jpg", "PassportGuardianName": "", "PassportName": "..passport name..", "PassportIssueDate": "", "PassportExpiryDate": "", "PassportBirthDate": "", "PassportPassportNumber": "", "PassportPincode": "", "PassportAddress": "", "PassportNationality": "", "PassportSex": "", "PassportFileNumber": "US******03", "PassportPlaceOfBirth": "..place of birth..", "PassportPlaceOfIssue": "", "Passportstate": [], "Passportdistrict": "", "Passportcity": "", "Passportcountry": "INDIA", "type": "Passport", "widgetName": "Passport", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "submerchantId": "64******71", "merchantId": "64******93", "path": "[\"64******67\",\"64******60\",\"64******5a\",\"64*******5d\",\"64******5b\",\"64******62\",\"64******65\",\"64******55\",\"64******56\"]", "previousPageIds": [ "64******67", "64******60", "64******5a", "64******5d", "64******5b", "64******62", "64******71", "64******71" ], "selectedWidgetIndex": 0, "pageName": "Amazon passport", "applicationId": "62******13", "subFlowId": "64******58", "pageType": "Data&Document", "isSubflow": true, "subPath": { "64******71": [ "64******55", "64******56" ] }, "lastModified": 1691520275381, "documentAuthenticatedOn": 1691519615995 }, { "id": "64******4e", "pageId": "64******88", "data": { "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "114.0.0.0", "majorVersion": 114, "cookiesEnabled": true, "browserLanguage": "en-GB", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "submerchantId": "64******71", "merchantId": "64******93", "path": "[\"64******67\",\"64******60\",\"64******5a\",\"64******5d\",\"64******5b\",\"64******62\",\"64******65\",\"64******55\",\"64******56\",\"64******88\"]", "previousPageIds": [ "64******67", "64******60", "64******5a", "64******5d", "64******5b", "64******62", "64********71", "64********71" ], "selectedWidgetIndex": 0, "pageName": "Video verification", "applicationId": "62******13", "subFlowId": "64******58", "pageType": "VideoVerification", "isSubflow": true, "subPath": { "64******71": [ "64******55", "64******56", "64******88" ] }, "lastModified": 1691520585762, "videoVariableValue": "https://preproduction-persist.signzy.tech/api/files/3***9/download/58******e2.jpeg" } ], "_id": "64******71" } ], "matcherData": [], "merchantAuditData": [], "submerchantAuditData": [] } ``` Draft ```json { "merchantSignup": {}, "merchantData": { "id": "64******26", "name": "..name..", "email": "..email..", "mobile": "..mobile..", "username": "..username..", "flowId": "..flowid..", "realm": "..realm..", "applicationId": "62******13", "isDeleted": false, "createdByBackopsUserId": "62******eb", "backopsUserId": "", "flowName": "..flow name..", "redirectUrl": "", "imageurl": "", "address23": "", "test_dedupe": "", "status": "draft", "regex": "", "autogeneratedUsername": true, "onboardingStartDate": 1691676702283, "flowDetails": { "name": "..name..", "type": "..type.." }, "autoLoginUrl": "https://go-preproduction.signzy.app/{realm}/al/UH******Q1", "loginUrl": "https://go-preproduction.signzy.app/{realm}/login", "shortLoginUrl": "https://s***z/Q***g", "shortAutoLoginUrl": "https://s****z/5***o", "signzyAppId": 1*****2, "lastLoginAt": 1691676702777, "lastVisitedPage": null, "path": "[\"64******34\",\"64******84\"]", "previousPageIds": [], "eventSource": "webapp", "eventStatus": "onboardingCompleted", "initialSubmissionDate": 1691676731226, "onboardingEndDate": 1691676731227, "subStatus": "notEscalated", "decisionEngineResult": "uncertain", "actionBy": "Product", "actionTime": 1691731988016, "backopsUser": { "id": "62******eb", "name": "..name..", "username": "..username..", "email": "..email..", "password": "..password..", "mobile": "..mobile..", "realm": "..realm..", "isDormant": false, "applicationId": "62******13", "managerToggle": null, "manager": null, "managerName": null, "profileSettings": null, "jobTimestamp": null, "employeeCode": null, "designationId": null, "assignment": { "count": 0, "actionTaken": 0 }, "invalidLoginAttempt": 0, "invalidLoginAttemptSession": null, "lastLoginAt": 1691731787383, "passwordLastModifiedOn": 1652958756465, "lastLogoutAt": 1691591688053 }, "designation": "", "draftsCount": 1, "instructions": "drafted", "reason": "Sorry verification mismatched", "contractSigned": false, "waitingForCallback": false, "internalNotes": [ { "id": "64******fc", "message": { "instructions": "", "subject": "accept", "reason": "" }, "logTime": "2023-08-11T05:30:35.233Z", "type": "logs", "merchantId": "64******26", "action": "accept", "escalateLog": "Application escalated", "actionBy": "Product", "backopsUserId": "62******b", "_id": "64******fc" }, { "id": "64******1c", "message": { "instructions": "drafted", "subject": "draft", "reason": "Sorry verification mismatched", "configuredKeys": {} }, "logTime": "2023-08-11T05:33:07.840Z", "type": "logs", "merchantId": "64******26", "action": "draft", "actionBy": "Product", "designation": "Admin", "backopsUserId": "62******eb", "_id": "64******1c" } ], "createdByBackopsUserName": "GoProduct", "data": [ { "id": "64******59", "pageId": "64******34", "flowId": "64******73", "data": { "IndividualPanImage": "https://preproduction-persist.signzy.tech/api/files/3***5/download/panimage.jpg", "IndividualPanName": "..pan name..", "IndividualPanFatherName": "..father name..", "IndividualPanDateOfBirth": "..date of birth..", "IndividualPanPanNumber": "..pan number..", "type": "Individual Pan", "widgetName": "Individual PAN", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "115.0.0.0", "majorVersion": 115, "cookiesEnabled": true, "browserLanguage": "en-US", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS24309", "org": "..org.." } } }, "merchantId": "64******26", "applicationId": "62******13", "path": "[\"64******34\"]", "previousPageIds": ["64******34"], "selectedWidgetIndex": 0, "pageName": "pan fetch test3432321", "pageType": "Data&Document", "isSubflow": false, "lastModified": 1691676728363, "documentAuthenticatedOn": 1691676720558, "_id": "64******59" }, { "id": "64******a1", "pageId": "64******84", "flowId": "64******73", "data": { "type": "Aadhaar", "widgetName": "Digilocker Aadhaar", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "115.0.0.0", "majorVersion": 115, "cookiesEnabled": true, "browserLanguage": "en-US", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS24309", "org": "..org.." } } }, "merchantId": "64******26", "applicationId": "62******13", "path": "[\"64******34\",\"64******84\"]", "previousPageIds": [ "64******34", "64******84" ], "selectedWidgetIndex": 0, "pageName": "Proof of Identity for BharatPe", "pageType": "Data&Document", "isSubflow": false, "lastModified": 1691676730897, "_id": "64******a1" } ], "backopsUserDetails": [], "_id": "64******26" }, "matcherData": [], "merchantAuditData": [], "submerchantAuditData": [] } ``` Drop off ```json { "merchantSignup": {}, "merchantData": { "id": "64******aa", "name": "..name..", "email": "..email..", "mobile": "..mobile..", "username": "..username..", "flowId": "63******cc", "realm": "..realm..", "applicationId": "62******13", "isDeleted": false, "createdByBackopsUserId": "62******eb", "backopsUserId": "", "flowName": "..flow name..", "redirectUrl": "", "imageurl": "", "address23": "", "test_dedupe": "", "status": "dropoff", "regex": "", "autogeneratedUsername": true, "onboardingStartDate": 1692022891332, "flowDetails": { "name": "..name..", "type": "..type.." }, "autoLoginUrl": "https://go-preproduction.signzy.app/{realm}/al/UH******E1", "loginUrl": "https://go-preproduction.signzy.app/{realm}/login", "shortLoginUrl": "https://s**z/2D***4", "shortAutoLoginUrl": "https://s**z/M***o", "signzyAppId": 1******5, "lastLoginAt": 1692022890576, "lastVisitedPage": { "pageId": "64******9d" }, "path": "[\"62******32\",\"64******9d\"]", "previousPageIds": ["62******32"], "eventSource": "webapp", "eventStatus": "onboardingCompleted", "initialSubmissionDate": 1692022962790, "onboardingEndDate": 1692022962790, "subStatus": "allKYCDone", "decisionEngineResult": "uncertain", "executedRules": [ { "id": "64******8c", "ruleName": "Name not found", "sourceScreen": "Proof Of Identity", "successDestination": "Bank Account Verificaiton", "failureDestination": "DropOff-CreditFacility", "result": "true", "merchantId": "64******aa", "pageId": "62******32", "uncertainDestination": "popuperror", "ruleId": "64*******d5", "timeStamp": "8/14/2023, 2:21:53 PM" }, { "id": "64******ca", "ruleName": "Name not found", "sourceScreen": "Proof Of Identity", "successDestination": "Bank Account Verificaiton", "failureDestination": "DropOff-CreditFacility", "result": "false", "merchantId": "64******aa", "pageId": "62******32", "uncertainDestination": "popuperror", "ruleId": "64******d5", "timeStamp": "8/14/2023, 2:22:41 PM" } ], "internalNotes": [], "createdByBackopsUserName": "GoProduct", "data": [ { "id": "64******8b", "pageId": "62******32", "flowId": "63******cc", "data": { "DrivingLicenseImage1": "https://preproduction-persist.signzy.tech/api/files/3***7/download/drivinglicense.jpg", "DrivingLicenseImage2": "", "DrivingLicenseName": "..name..", "DrivingLicenseIssueDate": "01/03/2011", "DrivingLicenseExpiryDate": "08/02/2026", "DrivingLicenseDob": "..date of birth..", "DrivingLicenseNumber": "..driving license number..", "DrivingLicenseGuardianName": "..guardian name..", "DrivingLicenseAddress": "..address..", "DrivingLicenseDLType": "", "DrivingLicensestate": "..state..", "DrivingLicensedistrict": "..district..", "DrivingLicensecity": "..city..", "DrivingLicensecountry": "..country..", "DrivingLicensepincode": "..pincode..", "type": "Driving License", "widgetName": "Driving License", "browserAndLocationInfo": { "browserInfo": { "browserName": "Chrome", "fullVersion": "115.0.0.0", "majorVersion": 115, "cookiesEnabled": true, "browserLanguage": "en-US", "platform": true }, "locationInfo": { "ip": "..ip..", "network": "..network..", "version": "..version..", "city": "..city..", "region": "..region..", "region_code": "..region code..", "country": "IN", "country_name": "India", "country_code": "IN", "country_code_iso3": "IND", "country_capital": "New Delhi", "country_tld": ".in", "continent_code": "AS", "in_eu": false, "postal": "..postal..", "latitude": ..latitude.., "longitude": ..longitude.., "timezone": "Asia/Kolkata", "utc_offset": "..utc offset..", "country_calling_code": "+91", "currency": "INR", "currency_name": "Rupee", "languages": "en-IN,hi,bn,te,mr,ta,ur,gu,kn,ml,or,pa,as,bh,sat,ks,ne,sd,kok,doi,mni,sit,sa,fr,lus,inc", "country_area": 3287590, "country_population": 1352617328, "asn": "AS17488", "org": "..org.." } } }, "merchantId": "64******aa", "applicationId": "62******13", "path": "[\"62******32\"]", "previousPageIds": ["62******32"], "selectedWidgetIndex": 0, "pageName": "Proof Of Identity", "pageType": "Data&Document", "isSubflow": false, "lastModified": 1692022961438, "documentAuthenticatedOn": 1692022901604, "ruleResult": { "id": "64******ca", "_id": "64******ca", "ruleId": "64******d5", "result": true }, "_id": "64******8b" } ], "backopsUserDetails": [], "_id": "64******aa" }, "matcherData": [], "merchantAuditData": [], "submerchantAuditData": [] } ``` New Application ```json { merchantData: Merchant { id: '...423549ff3...', name: 'R** ***ja', email: 'r**.***ja@signzy.com', mobile: '*********', field: undefined, applicationId: ...3b24c36f2c4e..., flowName: '...flow_name...', status: 'new', onboardingStartDate: 1699277122135, flowDetails: { name: 'chips', type: 'mainflow' }, autoLoginUrl: 'https://gmo.test/qa/al/....OGM0NmQ1OTgmJmMzNWUz....', signzyAppId: 100000006326, } } ``` ::: :::hint{type="info"} ### Getting help Please feel free to contact us if you have any questions, require clarification, or have ideas for how to make the documents or any of our services better. You can reach out to us at [help@signzy.com](#). :::