---
title: Backops User Configuration
slug: generic-onboarding/backops-user-configuration
description: Learn how to use the dormancy feature in the Backops user system to automatically deactivate login credentials after a specified period of inactivity. This document guides the manager on how to activate the user's credentials through the Backops Portal an
docTags: 
createdAt: 2023-06-06T09:00:07.000Z
---

Dormancy is a state of rest or inactivity; inoperative. If dormancy is enabled, and the user has not logged in for the specified number of days then the login credentials of that user will be automatically deactivated.

Then, the manager of the [back office](docId:2doiNcdlsv06Dyk3jlbvu) user will have to activate the credentials of the user by using the back office portal. 

There is an option to configure whether dormancy has to be enabled for the back office user, and if the dormancy is enabled then, the dormancy period(in days) can also be entered.

![](https://api.archbee.com/api/optimize/w0YdjmC6Uxu0AJ6sPj9OT/w1y0hKxrhmHd6ki8d-5Mg_backops-user-configuration.gif "Dormancy Configuration")

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