---
title: eMudhra :Contract360 App
slug: contract360/emudhra-contract360-app
docTags: 
createdAt: 2024-10-28T04:22:26.205Z
---

# Introduction

The users can seamlessly leverage Aadhar-based fingerprint signing using biometric devices with the help of the Contract360 App.

**Contract360 App:&#x20;**

The fingerprint signing is seamlessly integrated into the Contract360 app environment, providing users with a more streamlined and intuitive experience. This allows users to leverage biometric devices, such as fingerprint scanners to authenticate their identity and sign documents directly within Contract360 Android applications.

This document aims to provide comprehensive guidance for performing the **Fingerprint signing** with the help of the device **IDEMIA MSO 1300 E3 RD L1**  using the **Contract360 App** with **eMudhra** as the Esigning Service Provider (ESP) in the both the **production preproduction&#x20;**&#x65;nvironment.

## Contract Signing In Contract360 Production App

To use the **IDEMIA MSO 1300 E3 RD L1** device in the production environment it should be whitelisted for the production environment. By default, the device is whitelisted for the production environment.

You can verify the status of the device by visiting: [https://rdserviceonline.com/pages/172iserialvalidatenumber](https://rdserviceonline.com/pages/172iserialvalidatenumber). Enter the serial number of the device and the device status will appear as "Whitelisted".

If the IDEMIA MSO 1300 E3 RD 1 device is not whitelisted for the production environment please drop an email to [support@rdserviceonline.com](mailto\:support@rdserviceonline.com) along with the device serial number requesting to whitelist the device for the production environment.

### Prerequisites Required:

Below are the prerequisites required to perform the Aadhaar-based fingerprint signing in the production environment with the help of the IDEMIA Morpho L1 device.

1\. **Morpho L1 RD Service App**: Download from the [Google Play Store](https://play.google.com/store/apps/details?id=com.idemia.l1rdservice\&hl=en-IN).

2\. **eMudhra App**: Download from the [Google Play Store](https://play.google.com/store/search?q=emudhra%20app\&c=apps\&hl=en_IN).

3\. IDEMIA Morpho Biometric Device L1 **(MSO 1300 E3 RD 1)**.

If eMudhra APK is required please contact your Account or Customer Success Manager to get the APK for the App.

Once you have all the above-mentioned prerequisites follow the below steps to set up the IDEMIA Morpho L1 device to perform the signing.

### Steps to Follow:

**Step 1:&#x20;**&#x42;efore connecting the Morpho Device to the Android mobile device ensure that in the mobile settings app “**Set Time Automatically**” is turned on. Connect the Morpho Device to the Andriod Mobile Allow all the permissions that are prompted on the screen.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-JWLYANIC0dGx-2pF6ApGf-20240803-165926.png" size="64" width="430" height="420" position="center" alt="Permission appears on screen" showCaption="false"}

**Step 1.1:&#x20;**&#x49;f no permission appears on the screen go to the mobile setting apps search for the “**OTG Connection**” turn on the toggle and allow all the permissions that are prompted on the screen.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-bdT2hLGvsLGWbseJTOXfl-20240803-164631.png" size="38" width="221" height="382" position="center" alt="OTG Connection Setting" showCaption="false"}

**Step 2:&#x20;**&#x41;fter accepting the permission the device syncing process will be started and the morpho device will be automatically registered. A confirmation message will appear stating “**Device is ready to use**”. This process may take a few seconds to complete.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-7GWDewD_mgyuoLo7Lqx0I-20240803-170508.png" size="72" width="445" height="378" position="center" alt="Device Syncing Process" showCaption="false"}

**Step 3:&#x20;**&#x4E;avigate to the **signing link** sent to the signer’s email and mobile number (provided while initiating the contract).

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-auvx97hiVn8z-aZWg6989-20241028-050417.png" size="74" width="1060" height="712" position="center" alt="Signing Email and SMS" showCaption="false"}

**Step 4:&#x20;**&#x4F;nce the signing link is clicked the user will automatically navigated to the Contract360 App. The pre-verification page will open, where the user needs to perform verification using a one-time OTP. Click on the “Get OTP” button.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-VqkZ14K5BpkZNKdVaSlm--20241028-050640.png" size="36" width="456" height="828" position="center" alt="Verification page" showCaption="false"}

**Step 5:&#x20;**&#x54;he user will receive the OTP on their email and mobile number provided during contract initiation.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-NAHZSQ8i0VVo5tSjtHBgo-20241028-050821.png" size="72" width="948" height="676" position="center" alt="OTP Email and SMS" showCaption="false"}

**Step 6:&#x20;**&#x45;nter the OTP received via email or mobile number and click on the “Verify” button.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-1t8yR603A_TpnxQuRa6Sa-20241028-050934.png" size="34" width="486" height="898" position="center" alt="OTP Page" showCaption="false"}

**Step 7:&#x20;**&#x55;pon successful verification, the user will land on the contract page. Click on the “I want to sign” button to proceed.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-sajKds8a7CkCamaAoGzbV-20241028-051054.png" size="34" width="434" height="724" position="center" alt="Contract Page" showCaption="false"}

**Step 8:&#x20;**&#x45;mudhra sandbox app will open. The user needs to fill in the **Aadhaar Number**. Click on “**Select Device**” and from the list of devices select the IDEMIA (Morhpo) - L1. Device status will appear as connected. A confirmation message will appear click “**OK**‘.

![eMudhra Sandbox App](https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-IrHeQ0hmfdjd--ODkxf8S-20240819-055125.png)

**Step 9:&#x20;**&#x54;ick the consent box and click the “**Accept & Continue**”.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-EVdiAF6CXBdQO0zrslXsH-20240819-055220.png" size="68" width="481" height="407" position="center" alt="eMudhra Sandbox App" showCaption="false"}

**Step 10:&#x20;**&#x4F;nce the above step is completed now you are ready to sign the document Click on the “**Perform esign**” Button.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-tukI_mQmPBgHJR1eY9lgh-20240819-055327.png" size="38" width="362" height="651" position="center" alt="eMudhra Sandbox App" showCaption="false"}

**Step 11:&#x20;**&#x54;he Morpho Rd Service App will automatically open. **Place your finger** on the device and a confirmation message will appear once the fingerprint is detected along with a beep sound.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-Br1zuBA5-hFVpuLDMHJK0-20240803-190332.png" size="38" width="382" height="634" position="center" alt="Morpho Service App Interface" showCaption="false"}

**Step 12:&#x20;**&#x54;he confirmation of signing will be prompted on the screen. Click “**OK**”.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-R005-WQc7ZvXeh5Qjy0uv-20240819-055514.png" size="38" width="375" height="704" position="center" alt="eMudhra Sandbox App" showCaption="false"}

**Step 13:&#x20;**&#x54;he user will be automatically redirected to the signed contract where they can see their signature affixed to the contract. Click on “**Done**” to complete the signing process

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-R2ArJBKFIIZj6NEnyLk6k-20241028-051335.png" size="38" width="486" height="832" position="center" alt="Signed Contract Page" showCaption="false"}

**Step 14:&#x20;**&#x54;he user will see the Success page and can click on the “Great” button or be redirected to the success URL set by the contract initiator after 5 seconds.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-AUY0znHfMdFT2dx2m08uq-20241028-051518.png" size="38" width="454" height="772" position="center" alt="Success Page" showCaption="false"}

**Step 15:&#x20;**&#x54;he user will receive a confirmation email with the header “Confirmation of signing the document,” containing the signed contract along with the text SMS.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-NER8cNEJrrpJBYNFwR9Md-20241028-052451.png" size="68" width="1048" height="862" position="center" alt="Confirmation Email and SMS" showCaption="false"}

**Step 16:&#x20;**&#x4F;nce all signers have signed the contract, the user will receive another email and SMS with the header “Your document signing has been finalized successfully,” containing the final signed contract and the Audit Trail Certificate.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-RuOOs4susMf5u4im8G-q6-20241028-052753.png" size="74" width="1008" height="710" position="center" alt="Audit trail Email and SMS" showCaption="false"}

## Contract Signing using Contract360 Pre-production App

The **IDEMIA MSO 1300 E3 RD 1** device is whitelisted for the production environment by default. To use the Morpho L1 device in a pre-production environment the device needs to be whitelisted for the pre-production environment.

To whitelist the device for the pre-production environment please drop an email to [support@rdserviceonline.com](mailto\:support@rdserviceonline.com) along with the device serial number requesting to whitelist the device for the pre-production environment.

### Prerequisites Required:

Below are the prerequisites required to perform the Aadhaar-based fingerprint signing using the Contract360 Pre-production app using the IDEMIA Morpho L1 device.

1\. **MSO 1300 E3 L1 RD Service App**: Download from the [Google Play Store](https://play.google.com/store/apps/details?id=com.idemia.l1rdservice\&hl=en-IN).

2\. **eMudhra sandbox App:&#x20;**&#x50;lease contact your Account or Customer success manager to get the credentials to access the sandbox app.

Follow [these steps to download and install](https://docs.signzy.com/contract360/installation-emudhra-sandbox-app) the eMudhra sandbox app.

3\. IDEMIA Morpho Biometric Device L1 **(MSO 1300 E3 RD 1)**.

4\. **Contract360 App:&#x20;**&#x50;lease contact your account or Customer success manager to get the credentials to access the Contract360 Pre-production app.

Once you have all the above-mentioned prerequisites follow the below steps to set up the IDEMIA Morpho L1 device to perform the signing.

### Steps to Follow:

**Step 1:&#x20;**&#x4F;pen the MSO 1300 E3 L1 RD Service App and **allow all the permissions** that appear on the screen.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-o9TLOYZat_hUzjuElpPGs-20240803-163112.png" size="38" width="232" height="447" position="center" alt="Idemia L1 RD Service App Interface" showCaption="false"}

**Step 2:&#x20;**&#x53;ince the **MSO 1300 E3 L1 RD Service App** is configured for the Production environment by default. You need to configure the app for the pre-pod environment.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-ABHl4tLWtUsqjfLGCxU7n-20240803-163730.png" size="38" width="197" height="349" position="center" alt="Idemia L1 RD Service App Interface" showCaption="false"}

**Step 3:&#x20;**&#x54;o set the **MSO 1300 E3 L1 RD Service App&#x20;**&#x66;or the preprod environment you need to follow the number sequence and create a pattern using the number sequence. The sequence is **11010110010** where 1 means clicking on the IDEMIA Logo which is at the bottom of the screen and 0 means clicking on the “IDEMIA augmented identify ” which is beside the logo. Once this is done the confirmation message will be displayed that the “RD Service has been configured into Pre-Production Mode”. To again set the MSO 1300 E3 L1 RD Service App for the prod environment click on the IDEMIA logo at the bottom of the screen 11 times or reinstall the app.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-XINW28Q_z_CR2cTb9aWMB-20240803-182743.png" size="38" width="379" height="654" position="center" alt="Idemia L1 RD Service App" showCaption="false"}

**Step 4:&#x20;**&#x42;efore connecting the Morpho L1 Device to the Android mobile device ensure that in the Mobile Settings App “**Set Time Automatically**” is turned on. Connect the Morpho Device to the Andriod Mobile and allow all the permissions that are prompted on the screen.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-BAwBJ0Ywr-6Fl06FRXK3e-20240803-183046.png" size="36" width="355" height="689" position="center" alt="Permission Interface" showCaption="false"}

**Step 4.1:&#x20;**&#x49;f no permission appears on the screen go to the mobile setting apps search for the “**OTG Connection**” turn on the toggle and allow all the permissions.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-ClXJe4z6xO5K3q8SwpQtN-20240803-183336.png" size="38" width="384" height="664" position="center" alt="OTG Connection Settiing" showCaption="false"}

**Step 5:&#x20;**&#x41;fter accepting the permission the device syncing process will be started and the morpho device will be automatically registered. A confirmation message will appear stating “**Device is ready to use**”. This process may take a few seconds to complete.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-PP24k7jQY2uluIv9dsPv0-20240803-183605.png" size="64" width="705" height="616" position="center" alt="Device Syncing Process and Confirmation Message" showCaption="false"}

**Step 6:&#x20;**&#x4E;avigate to the signing link sent to the signer’s **email** and **mobile** number (provided while initiating the contract).

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-auvx97hiVn8z-aZWg6989-20241028-050417.png" size="74" width="1060" height="712" position="center" alt="Signing Email and SMS" showCaption="false"}

**Step 7:&#x20;**&#x4F;nce the signing link is clicked the user will automatically navigated to the Contract360 App. The pre-verification page will open, where the user needs to perform verification using a one-time OTP. Click on the “Get OTP” button.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-VqkZ14K5BpkZNKdVaSlm--20241028-050640.png" size="36" width="456" height="828" position="center" alt="Verification page" showCaption="false"}

**Step 8:&#x20;**&#x54;he user will receive the OTP on their email and mobile number provided during contract initiation.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-NAHZSQ8i0VVo5tSjtHBgo-20241028-050821.png" size="72" width="948" height="676" position="center" alt="OTP Email and SMS" showCaption="false"}

**Step 9:&#x20;**&#x45;nter the OTP received via email or mobile number and click on the “Verify” button.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-1t8yR603A_TpnxQuRa6Sa-20241028-050934.png" size="34" width="486" height="898" position="center" alt="OTP Page" showCaption="false"}

**Step 10:&#x20;**&#x55;pon successful verification, the user will land on the contract page. Click on the “I want to sign” button to proceed.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-sajKds8a7CkCamaAoGzbV-20241028-051054.png" size="34" width="434" height="724" position="center" alt="Contract Page" showCaption="false"}

**Step 11:&#x20;**&#x45;mudhra sandbox app will open. The user needs to fill in the **Aadhaar Number**. Click on “**Select Device**” and from the list of devices select the IDEMIA (Morhpo) - L1. Device status will appear as connected. A confirmation message will appear click “**OK**‘.

![eMudhra Sandbox App](https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-IrHeQ0hmfdjd--ODkxf8S-20240819-055125.png)

**Step 13:&#x20;**&#x54;ick the consent box and click the “**Accept & Continue**”.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-EVdiAF6CXBdQO0zrslXsH-20240819-055220.png" size="68" width="481" height="407" position="center" alt="eMudhra Sandbox App" showCaption="false"}

**Step 14:&#x20;**&#x4F;nce the above step is completed now you are ready to sign the document Click on the “**Perform esign**” Button.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-tukI_mQmPBgHJR1eY9lgh-20240819-055327.png" size="38" width="362" height="651" position="center" alt="eMudhra Sandbox App" showCaption="false"}

**Step 15:&#x20;**&#x54;he Morpho Rd Service App will automatically open. **Place your finger** on the device and a confirmation message will appear once the fingerprint is detected along with a beep sound.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-Br1zuBA5-hFVpuLDMHJK0-20240803-190332.png" size="38" width="382" height="634" position="center" alt="Morpho Service App Interface" showCaption="false"}

**Step 16:&#x20;**&#x54;he confirmation of signing will be prompted on the screen. Click “**OK**”.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-R005-WQc7ZvXeh5Qjy0uv-20240819-055514.png" size="38" width="375" height="704" position="center" alt="eMudhra Sandbox App" showCaption="false"}

**Step 17:&#x20;**&#x54;he user will be automatically redirected to the signed contract where they can see their signature affixed to the contract. Click on “**Done**” to complete the signing process

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-R2ArJBKFIIZj6NEnyLk6k-20241028-051335.png" size="38" width="486" height="832" position="center" alt="Signed Contract Page" showCaption="false"}

**Step 18:&#x20;**&#x54;he user will see the Success page and can click on the “Great” button or be redirected to the success URL set by the contract initiator after 5 seconds.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-AUY0znHfMdFT2dx2m08uq-20241028-051518.png" size="38" width="454" height="772" position="center" alt="Success Page" showCaption="false"}

**Step 19:&#x20;**&#x54;he user will receive a confirmation email with the header “Confirmation of signing the document,” containing the signed contract along with the text SMS.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-NER8cNEJrrpJBYNFwR9Md-20241028-052451.png" size="68" width="1048" height="862" position="center" alt="Confirmation Email and SMS" showCaption="false"}

**Step 20:&#x20;**&#x4F;nce all signers have signed the contract, the user will receive another email and SMS with the header “Your document signing has been finalized successfully,” containing the final signed contract and the Audit Trail Certificate.

::Image[]{src="https://api.archbee.com/api/optimize/qSNGjc2nDdmTfGm_rfzKG-RuOOs4susMf5u4im8G-q6-20241028-052753.png" size="74" width="1008" height="710" position="center" alt="Audit trail Email and SMS" showCaption="false"}

